This Tropical Sun website (the “Website”) is owned and operated by Feel the Difference Limited (“Tropical Sun” or Feel the Difference” or “we” or “us”).
We are committed to protecting and respecting your privacy and complying with applicable laws for the protection of personal data. This policy sets out (1) the type of information we collect from you when you visit the Website; and (2) the way we treat any information we collect from you, or that you provide to us through the Website.
Our Website may contain links to related websites for your convenience and information. When you access a website through such link please understand that we do not control the content and are not responsible for the privacy practices of linked sites even where they may contain Tropical Sun or associated company logos. Before providing any personal information through those linked sites you should review the privacy policies of those websites linked from our site. These sites may send their own cookies to users, collect data or solicit personal information.
When you visit our Website, we may collect information on two different levels about your visit:
Statistical Information, collected as you browse the site, and
Personal Information which you knowingly give to us
In general this Website automatically gathers certain usage information such as the number and frequency of visitors to our Website. We may also invite you to interact with our Website by answering questions and selecting preferences as you move around the Website. We only use this data in an aggregated and non-personally identifiable way. The collected data helps us to determine our visitor's preferences, and to improve our Website so it is as appealing as we can make it for as many of you as possible.
Personal Information is information about you including your name, e-mail address and any other information you provide us.
Some services and facilities on our Website we will require you to provide us with a certain minimum amount of Personal Information such as your name, postal address and email address in order that we can provide services to you or to fulfil our obligations to you (“Required Information”). Typical examples where this arises include submitting a request or enquiry via our “Contact Us” facility, entering one of our competitions, prize draws or promotions, requesting a sample of our product or registering as a user or subscriber on our Website.
We may also ask you to provide additional information about yourself to assist in us contacting you or providing our services (“Voluntary Information”). We will make it clear what information is Required Information and what is Voluntary Information.
We will use your Personal Information for the purpose it has been collected or any other purpose specified at the point of collection. For example, we will retain and use your Personal Information for the purpose of responding to a request or enquiry you have submitted to us via our “Contact Us” facility or for administrating and notifying you of the results of any competitions or prize draws you have entered.
Any time after you register your Personal Information with us you may (i) opt out of receiving any communications you have chosen to receive from us; and (ii) update your Personal Information by notifying us of changes to the information previously given to us.
We will sometimes need to share your Personal Information with third parties who we contract to help us deliver services to you and to run and administer the Website and activities run through the Website such as competitions. The information shared with them will be limited to that necessary for them to perform the service and they will not be authorised to make any other use of that information.
Except as described in the previous paragraph, we do not share your Personal Information with any third party which is not a subsidiary or parent company of Feel the Difference other than:
In some instances, it may not be possible to register for our services or products if you are under a certain age determined by the laws of the country where you are resident. In such cases we may ask you your age for the purpose of establishing your eligibility.
We do not intend to collect Personal Information relating to children through our website. Any person under the age of 16 who registers on our Website will be asked to provide a parent or guardian's email address where confirmation will be requested before any communication is made.
We store all information you provide to us on our secure servers. We may also store your personal information in our own databases. We will only store your data for as long as reasonably necessary in the circumstance, after which your personal information will be deleted from our systems.
The site has security measures in place to help protect against the accidental or unlawful destruction or unauthorised disclosure, access or alteration to your personal information under our control.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.